We listen and we build our system based on what our clients need. We are the software tech heads and you are the specialists in the Ski Industry. You talk, we listen.
Want it fast
You have told us that you want fast loading web sites. Easy and snappy.
Our engineers have worked hard to ensure that data is served up fast and furious. We worry about the size of data sent between our server and the guest’s browser. As a result we have achieved efficient delivery of photo’s and content out to the internet.
We pay out on different terms
Our clients have told us they deal with different suppliers that get paid out on different terms. They have done some crazy things in the past to try and get this working with other systems, like running three systems, once for each different type of supplier.
In Solace, we have one system where you define the different groups of suppliers and the terms of each supplier. The system can then pay out on different terms.
Portals for mortals
Our clients asked us for portals. So we have added a guest portals and owner portals (or in Solace land we call them suppliers). These currently allow owners to view bookings, future booking, owner bookings, statements, detail statements, payments and receipts.
We have plans for maintenance portals and agent portals….next.
We want up sell
Our clients have told us they need to be able to offer other products, more than just accommodation. We have built our system so you can define any product. We have added an up sell module that allows you to select what gets offered when, i.e. selling winter products in winter that are associated with the destination of travel.
We want icing on our pricing
Our clients told us that they wanted a pricing matrix that allowed discounts, stay 5 nights get one free, incentives for mid week stays, special events, inbuilt fees or fees that add on, flat charges, unflat charges, optional charges. Ok, going to stop here. Giving away to many secrets.
We want our trial balance to balance
Strong financials and strong audits are important. With Solace you get a solid core transaction processing engine. We have security alerts that warn if bank account numbers are changed in the client database. We log every single change to every piece of data.